Your business demands are evolving faster than ever, and success depends on having the tools to keep up. This customer story shows how L&M Fleet Supply modernized its retail operations with Dynamics 365 Commerce and Supply Chain Management to unify data, improve inventory accuracy, and enhance customer experiences. Read the story to see how businesses like yours are achieving operational efficiency and customer satisfaction with Microsoft Dynamics 365. Contact World Wireless Solutions Inc. to explore how Dynamics 365 can help your business grow.
What challenges did L&M Fleet Supply face with their legacy ERP system?
L&M Fleet Supply's legacy AS/400 ERP system did not support integration, automation, or modern reporting. This limitation slowed down operations and restricted the company's ability to scale effectively.
How did Dynamics 365 improve operational efficiency at L&M Fleet Supply?
After implementing Dynamics 365, L&M Fleet Supply saw significant improvements in efficiency, including an 83% reduction in invoice processing time, an 80% decrease in POS training time, and a transformation of inventory tasks that now take minutes instead of hours.
What benefits did L&M Fleet Supply gain from integrating Microsoft tools?
The integration of Microsoft tools provided L&M Fleet Supply with clarity and consistency, enabling better management of changes. It facilitated real-time inventory visibility, streamlined financial processes, and enhanced customer service through self-service capabilities.